Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Kooni AI ("Company", "we", "us", "our") governing your access to and use of the Kooni AI service, including our website, browser extension, and related services (collectively, the "Service").

By creating an account, accessing the Service, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Service Description

Kooni AI provides AI-powered email composition and transformation services integrated with Gmail. The Service is offered on a freemium basis:

2.1 Free Tier

• Limited number of email transformations per month
• Basic features and functionality
• Standard support
• Subject to availability and resource constraints

2.2 Premium Tiers

• Increased usage limits or unlimited transformations
• Advanced features and customization options
• Priority support
• Additional integrations and capabilities

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice or liability.

3. Eligibility

You must be at least 13 years old (or 16 in the EU) to use the Service. By using the Service, you represent and warrant that:

• You meet the age requirements
• You have the legal capacity to enter into binding contracts
• You are not prohibited from using the Service under applicable laws
• All information you provide is accurate and current

4. User Accounts

4.1 Account Creation

You must create an account to use the Service. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

4.2 Account Security

You agree not to share your account credentials or allow others to access your account. We are not liable for any losses or damages resulting from unauthorized account access.

5. Acceptable Use Policy

You agree NOT to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Send spam, phishing emails, or malicious content
• Impersonate others or provide false information
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to systems or data
• Reverse engineer, decompile, or disassemble the Service
• Use automated systems (bots, scrapers) without permission
• Transmit viruses, malware, or harmful code
• Harass, abuse, or harm others
• Collect or harvest user information without consent
• Use the Service for illegal activities or fraud
• Circumvent usage limits or restrictions
• Resell or redistribute the Service without authorization

Violation of this policy may result in immediate account termination without refund.

6. Subscriptions and Payments

6.1 Subscription Terms

Premium subscriptions automatically renew at the end of each billing period unless cancelled. You authorize us to charge your payment method for recurring fees.

6.2 Pricing Changes

We reserve the right to change subscription prices at any time. Price changes will apply to subsequent billing periods after reasonable notice (at least 30 days).

6.3 Cancellation and Refunds

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• No refunds for partial months or unused services unless required by law
• Free trial users must cancel before the trial ends to avoid charges
• All fees are non-refundable except as expressly stated or required by law

6.4 Payment Processing

Payments are processed by third-party providers. We do not store complete payment card information. You agree to provide accurate payment information and authorize us to charge the specified payment method.

7. Intellectual Property Rights

7.1 Our Rights

The Service, including all content, features, functionality, software, designs, text, graphics, and trademarks, is owned by Company and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.

7.2 Your Content

You retain ownership of content you submit to the Service. However, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and transmit your content as necessary to provide the Service.

7.3 Feedback

Any feedback, suggestions, or ideas you provide become our property, and we may use them without compensation or attribution.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR QUALITY OF RESULTS
• WARRANTIES THAT DEFECTS WILL BE CORRECTED
• WARRANTIES REGARDING DATA SECURITY OR PRIVACY

YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

9.1 Exclusion of Damages

IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS, DATA BREACHES, OR SECURITY INCIDENTS
• DAMAGES RESULTING FROM ERRORS, BUGS, VIRUSES, OR SERVICE INTERRUPTIONS
• DAMAGES RESULTING FROM YOUR RELIANCE ON THE SERVICE OR CONTENT
• DAMAGES RESULTING FROM ANY THIRD-PARTY ACTIONS OR CONTENT
• ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE

9.2 Liability Cap

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) $100 USD, OR (B) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

9.3 Essential Purpose

These limitations apply even if we have been advised of the possibility of such damages and even if a remedy fails of its essential purpose.

10. Indemnification

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS COMPANY, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING FROM OR RELATING TO:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of third parties
• Your content or conduct
• Any breach of your representations and warranties

This indemnification obligation survives termination of these Terms and your use of the Service.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days.

11.2 Binding Arbitration

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, except for disputes that may be taken to small claims court.

The arbitration shall be conducted by a single arbitrator under the rules of [Arbitration Organization]. The arbitrator's decision is final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

11.3 Class Action Waiver

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS ARBITRATIONS.

11.4 Jury Trial Waiver

YOU AND COMPANY WAIVE ANY RIGHT TO A JURY TRIAL.

11.5 Opt-Out

You may opt out of this arbitration agreement by sending written notice within 30 days of first accepting these Terms to: arbitration-optout@kooni.ai

12. Termination

12.1 By You

You may terminate your account at any time by following the account deletion process in your settings.

12.2 By Us

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice, and without liability. Reasons for termination may include:

• Violation of these Terms or our policies
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• Requests by law enforcement or government agencies
• Technical or security concerns
• Discontinuation of the Service

12.3 Effects of Termination

Upon termination:

• Your right to access and use the Service immediately ceases
• We may delete your account and data without liability
• No refunds will be provided for unused subscription time (unless required by law)
• Provisions that should survive termination remain in effect

13. Third-Party Services and Links

The Service may integrate with or contain links to third-party services, websites, or content. We do not control, endorse, or assume responsibility for any third-party services. Your use of third-party services is at your own risk and subject to their terms and privacy policies.

We are not liable for any damages or losses caused by third-party services or your reliance on them.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting unless otherwise specified. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

We will provide notice of material changes via email or Service notification. If you do not agree to the modified Terms, you must stop using the Service.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Company regarding the Service and supersede all prior agreements.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Invalid provisions will be modified to reflect the parties' intent to the maximum extent permitted.

16.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

16.5 No Agency

No agency, partnership, joint venture, or employment relationship is created by these Terms.

16.6 Headings

Section headings are for convenience only and do not affect interpretation.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

Subject to the arbitration agreement, any legal action or proceeding must be brought exclusively in the courts located in [Your Jurisdiction], and you consent to personal jurisdiction and venue in such courts.

18. Contact Information

For questions about these Terms, contact us at: